No one’s personal inbox is cluttered, and every team member has access to the relevant information. For example, everyone on your sales team might want to check and respond to messages sent to In this case, we recommend setting up Gmail delegation for the email address.
If you need a Gmail account that’s accessed and used by more than one person, we recommend using Gmail delegation instead of an alias.Īs your organization grows, you might need more than one person to read and respond to messages sent to a certain email address. For example, if a recipient searches Gmail for messages from search results might also include messages from Bill's alias, When should I use Gmail delegation instead of an alias? Important: Aliases aren't private. In some cases, they’re visible to other users.
They must keep using their primary address to sign in to their account, sync with a mobile device, or share files in tools, such as Google Docs and Sites.Įmail aliases are useful for small businesses just getting started. People use email aliases to send and receive mail. If needed, the user can then set up the address in Gmail to send mail from the alias. You can give a user an email alias at no extra cost. Do this by adding an email alias to their account in your Google Admin console. As an administrator, you can give a user an alternate address for receiving mail, in addition to their primary address.